Privacy Policy

Our Privacy Policy

Hardware House, LLC. understands that you, our customers care about information that is captured about you and your business and how it is used. We have created this Privacy Policy to inform you of our information collection, use and sharing practices.

Practices described in this Privacy Policy apply only to information gathered through the website, and does not necessarily reflect our practices with respect to information gathered by other means.

We collect and store information that you enter into our website. This information includes, but is not limited to, your registration information, User ID and Passwords, any orders you process through our website, as well as keeping a record of the pages you visit on this or other websites we connect to. We use this information to analyze and improve this website.

In order to protect information that we collect, we use various security measures, including, but not limited to, Secure Socket Layer (SSL) encryption technology. You may change your password to access our Customer Login site at anytime by contacting us by either calling us at 877-622-1956, or e-mailing us at All orders you place on are available to you by accessing the “Account Info” Link when logged into the Customer Area by selecting Order History Inquiry.  All electronic payments made through our site are handled safely and securely through UMB Bank, n.a., and Elavon, Inc. Merchant Services.

Like many other websites, our website uses “cookies”.  Cookies are files stored on your computer to help us to identify users and to optimize your Internet experience with us.

We do not share the information that you provide to us through this website, except as described in this Privacy Policy.

At times we work with third parties vendors to provide services in connection with the operation and information offered on this website, as well as other areas of our business. We provide limited user information to these third parties vendors, and authorize them to only use this information in connection with the services they perform for Hardware House, LLC.

We may release provided information as the law or legal process requires, or such as is necessary to protect the rights, property or safety of Hardware House, LLC., or any of our respective affiliates, business partners, customers or others.

Changes to this Privacy Policy may be made at any time. Please check this page periodically to review any changes that have been made.

August 2012